Texts from Housemate

Housemate handles your home’s repairs, services and errands by text. You tell it what you need, and it texts back with questions, confirmations and reminders. Here’s what we send, who gets it, and how to agree.

How to agree to texts

  1. You join the waitlist

    Housemate is invite-only while we’re in alpha. Choose Join the waitlist on the home page, add your name, home address and email, and agree to the Terms. A mobile number is optional.

  2. You choose whether to get texts

    If you add a mobile number, a separate box appears below the Terms box: “Text me about my home”, with what you’re agreeing to written under it (shown below). It starts unticked, and you can join without ticking it. If you tick it, we record your number, the time and the wording you saw.

  3. We email you when there’s a place

    When a spot opens up, John Healy emails you a link to finish setting up. It’s yours alone, works once, and expires after 14 days.

  4. You confirm it’s you

    We send a one-time code to your mobile number, or to your email if you didn’t add one. A code never signs you up for other texts. If you agreed to texts, the last step invites you to text your housemate, and our first reply confirms your agreement and how to stop.

What you’ll see when you add a mobile number

Example

Mobile number (optional)

(555) 019-0003

Text me about my home

By ticking this, you agree to get texts from Housemate, operated by John Healy, about your home: replies, reminders and updates. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Texting is optional.

How texting works (opens in a new tab)Terms (opens in a new tab)Privacy Policy (opens in a new tab)

How Housemate texts

Who sends them
Housemate, operated by John Healy (sole proprietor).
What we send
Replies to your requests, reminders you ask for, appointment updates, and follow-ups on bookings and payments. Never marketing.
Who gets them
Only members who tick “Text me about my home” when they join. Texting is optional.
One-time codes
Sent to confirm your number when you set up your account, and when you sign in. Without a number, codes come by email. A code doesn’t sign you up for other texts.
How often
Message frequency varies with how you use Housemate. No unprompted texts from 9:00 PM to 7:30 AM.
Cost
Message and data rates may apply.
To stop
Reply STOP at any time.
For help
Reply HELP, or email john@myhousemate.co.
Your number
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.